FAQs
What services do you offer?
Sandpiper Pool Tile Cleaning specializes in pool tile cleaning, acid washing, and care for pools, spas, and fountains. Our services are designed to tackle tough calcium deposits and restore the beauty and functionality of your pool tiles and plaster.
How does the tile cleaning process work?
Our tile cleaning process involves the use of specialized equipment and environmentally safe cleaning agents that effectively remove calcium build-up without damaging your tiles or the environment. This process is safe for all types of pool tiles, including ceramic, glass, and porcelain.
What is acid washing and when do I need it?
Acid washing is a deep cleaning technique for plaster pools that removes stains and built-up residues, restoring the plaster’s appearance. It is typically recommended for older pools that have significant staining or when regular cleaning isn’t enough to remove discoloration.
Is your cleaning process safe for my pool and the environment?
Absolutely. We use eco-friendly cleaning solutions and techniques that are not only effective but also safe for your pool, your family, and the environment. We ensure that all our processes comply with environmental regulations.
How often should I have my pool cleaned?
The frequency of cleaning depends on several factors, including pool usage, water source, and geographic location. Generally, we recommend a professional tile cleaning at least once a year to maintain its appearance and hygiene.
Do I need to be home during the service?
It is not necessary for you to be home, as long as we have access to the pool area. Our professionals can perform the required services and ensure everything is locked up and secure before they leave.
What are your rates?
Our rates vary depending on the size of your pool and the specific services needed. We offer free consultations and will provide you with a detailed estimate tailored to your pool’s requirements.
How do I schedule a service?
You can schedule a service by contacting us via our website, phone, or email. We offer flexible scheduling to accommodate your availability and ensure minimal disruption to your routine.
What makes Sandpiper Pool Tile Cleaning different from other companies?
At Sandpiper Pool Tile Cleaning, we pride ourselves on providing reliable, professional, and honest service. Our team is highly trained and committed to excellence, ensuring that every job is done right with proper cleanup, reflecting our commitment to your satisfaction.
How can I prepare my pool for cleaning?
We recommend removing any pool toys, floats, and other items from the pool. Ensure that the water level is normal, and if possible, briefly describe any specific issues with your pool to our team before they begin the cleaning process.
Can you clean saltwater pools?
Yes, we can! Our cleaning process is effective for both chlorine and saltwater pools. We adjust our methods to ensure that saltwater pools are cleaned thoroughly without damaging the tiles or pool components.
Will bead blasting damage my pool tiles?
We use a bead blasting technique that is specifically designed to be gentle on pool tiles while effectively removing calcium and other deposits. This method is safe for all types of tiles, including delicate glass tiles, ensuring your pool’s aesthetic is preserved.
What about the water in my pool? Do I need to drain it?
Our tile cleaning process does not typically require you to drain your pool completely. We can perform effective cleaning with the water level lowered slightly, which conserves water and reduces the overall impact on your pool’s ecosystem.
How long does the cleaning process take?
The duration of the cleaning process can vary depending on the size of your pool and the extent of the buildup. On average, it takes about 2 to 4 hours to clean the tiles of a standard residential pool. We strive to work efficiently to minimize disruption.
Is there any maintenance I should do after the cleaning?
After cleaning, regular maintenance includes monitoring your pool’s pH and calcium levels to prevent new deposits. We recommend brushing the tiles weekly and considering a water softener or sequestering agent if hard water is an issue in your area.
Do you offer any other services besides tile cleaning and acid washing?
In addition to our primary services, we offer routine maintenance services to keep your pool in top condition year-round. This includes checking chemical levels, cleaning filters, and providing general upkeep advice tailored to your pool’s specific needs.
What if I notice a problem after the service?
We stand by the quality of our work with a satisfaction guarantee. If you notice any issues after our service, please contact us immediately. We are committed to resolving any concerns promptly to ensure your complete satisfaction.